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Customer Satisfaction Representative


Houston Area
Location: Spring, Texas
Posted On: April 20, 2014

Customer Service Representative

Our business is BOOMING! Join our team to start your CAREER, not a job!

Randall Reed’s World Class Automotive Group

The World Class Automotive Group Talent Acquisition Team recruits talent to compliment the Randall Reed family of dealerships. Our group is Texas based and growing every day. Through dealership acquisitions and business growth we are in need of quality individuals to staff our corporate and dealership needs. The World Class Automotive Group seeks individuals that have the highest level of integrity, a stable work history, a commitment to relentless customer satisfaction and a desire for a long term profitable career.

Due to our recent growth and acquisitions we are looking for individuals to fulfill the following positions at Planet Ford 45 Spring TX

Position: Customer Service Representative

Primary Roles & Responsibilities:

  • Greeting of dealership guests
  • Aid in any concern guests may have
  • Tracking of customer satisfaction
  • Resolution and follow through of Customer concerns
  • Quality control of vehicle work
  • Customer follow up calls

The ideal candidate will have excellent written and oral communication skills and must be proficient at MS word and excel.

We strive for a superior customer experience and believe our Associates should have the same superior experience. We believe in building a long term relationship with each Associate offering the following benefits:

  • 401K
  • Health Insurance
  • Dental Insurance
  • Disability & Life Insurance
  • Paid holidays
  • Flexible work schedule

 Randall Reed’s World Class Automotive Group also offers educational and long term career assistance:

  • World Class University
  • New hire orientation
  • OJT on the job training
  • Manufacturer’s certification processes
  • Soft skills / work process training

 Intrigued?

Click on the link to view open positions and start your new career!

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