Customer Service Agent

Planet Ford Dallas
Dallas, Texas

Last Day to Apply: November 30, 2016

Our dealership has a great opportunity with great pay and excellent benefits for the position of Customer Service Agent. The ideal candidate is professional in appearance and has a nautrally positive and friendly attitude. The Customer Service Agent is responsible for ensuring customer satisfaction and for communicating with our Service customers whose vehicles may be in for service or maintenance. The person also works closely with our Service Advisors, Cashiers, and Service Managers to ensure each customer transaction is personalized and positive. Applicants must be comfortable talking with all levels of customers. Spanish language skills are a plus. Basic computer literacy is required. Light administrative duties and phone follow-up is key. Pleasant speaking voice is important. We provide training with a tested service protocol. Applicants serving in hotel, restaurant, concierge and or other customer service backgrounds would enjoy and do well in this position. (Requires ability to walk without assistance between departments and customer waiting areas, requires ability to sit at a desk and perform computer and phone tasks, lifting no more than 5-10 pounds.)

We are looking for candidates who are willing to make a commitment to our dealership family and our loyal customers for the long term.

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