McKinney VW - Automotive Service Advisor
Last Day to Apply: June 30, 2020
McKinney Volkswagen Automotive Service Advisor
Complete online application or email a resume/inquire at SSharapata@WCAO.net
Job Purpose: Primary responsibility to make sure customers receive consistent, timely and accurate service work completed for their vehicles
- Greet customers when they arrive and receive the vehicle information.
- Clearly explain any repair order information to the customer and readily take in the requests of the customer for specific services desired
- Confirm the service repairs by test driving the vehicle and referring specific technicians to the customer.
- Estimating both time for repair and cost, while doing this they should also consider the schedule of the customer
- Maintaining high standards through the handling of customer complaints
- Ensure maintenance of all files required to meet and/or exceed government and factory requirements
- Ability to identify the problem quickly.
- Good knowledge of automobiles.
- Effective analytical and communication skills.
- Effective people skills
- Good reading, computer, and mathematics skills
- Leadership quality
- Ability to learn new technology and repair and service procedures and specifications.
- Must hold a high school diploma or equivalent
- Automotive technology certificate a plus
- Superior customer interaction skills
- Basic Computer skills
- Positive, friendly attitude, along with a customer service mentality
- Enjoy working in a fast paced environment
- Able to lift up to 50 pounds
- Able to work on your feet for extended periods of time
- All applicants must be able to pass pre-employment testing to include background checks, drug test, credit report, and valid driver license.
We strive for a superior customer experience and believe our Associates should have the same superior experience. We believe in building a long term relationship with each Associate offering the following benefits:
- Health Insurance
- Dental Insurance
- Disability & Life Insurance
- Paid holidays
- Flexible work schedule