BDC Agent – Service Department – Planet Ford Dallas

Planet Ford Dallas
Dallas, Texas

Locations: Dallas, Fort Worth

BDC Agent – Service Department – Plant Ford Dallas

We are currently seeking call center agents with our Business Development Center. Experience is a plus but will train the right candidate. Must be enthusiastic and easily coachable. Work schedule varies, must be available to work some evenings (6pm) and Saturdays. Great benefits and competitive wages!

Skill set and tasks required in the following areas:

Answering incoming calls
Logging customer information into our software
Schedule service department appointments
Respond to customer web based requests
Follow up communication via phone and/or email
Computer proficiency using MS Office, email, and general internet
The ability to learn and utilize multiple computer programs
Previous call center experience preferred but not required
The ability to meet deadlines
Strong interpersonal, communication and team work skills

Benefits

We strive for a superior customer experience and believe our Associates should have the same superior experience. We believe in building a long term relationship with each Associate offering the following benefits:

401K
Health Insurance
Dental Insurance
Disability & Life Insurance
Paid holidays
Flexible work schedule

Randall Reed’s World Class Automotive Group also offers educational and long term career assistance:

World Class University
New hire orientation
OJT on the job training
Manufacturer’s certification processes
Soft skills / work process training
Established career paths to achieve

About Our Dealership

Join our team to start your CAREER, not a job!

Randall Reed’s World Class Automotive Group

The World Class Automotive Group Talent Team recruits talent to compliment the Randall Reed family of dealerships. Through dealership acquisitions and business growth we are in need of quality individuals to staff our corporate and dealership needs. The World Class Automotive Group seeks individuals that have the highest level of integrity, a stable work history, a commitment to relentless customer satisfaction and a desire for a long term profitable career.

Apply Today!