PROFESSIONAL AUTOMOTIVE   - SALES

Important Note: This ad is for top performing salespeople who have experience selling and are able to prove they are the best of the best in their industry. Our customers expect and deserve excellence, and we strive to exceed their expectations! This ad is designed to recruit top performing salespeople who are interested in joining the #1 sales team in the Houston market. This isn't "selling" the way you think. We are professional problem solvers.
We solve more problems, so we sell more! If you bring a coachable attitude and a desire to achieve we will teach you the rest!

Why we are looking:
We are growing at a fast pace and are looking for SUPER STARS                                                                                         

How we pay:
This is a W2 employee position. The compensation plan is a tiered based compensation plan with a base draw. An estimated income for the first year is calculated to be between $75,000 to $100,000 for a motivated individual. (All of our top salespeople earned over $150,000 + in 2023. How much did you make in 2023?) There is no cap or limit to the income earned. You will be paid on your individual performance! We do not guarantee the estimated income it is up to your Super Star Power.
Benefits:

401(k) matching
Dental insurance
Employee assistance program
Employee discount
Health insurance
Life insurance
Referral program
What we are looking for:

Highly motivated individual with a strong sense of self (confident without the ego)
Maintain the highest ethical standards (honest and hardworking)
Passionate about what you do and helping people (eager without being desperate)
Be able to present the product(s) and company in a professional manner (give the customer what they want)
Strong interpersonal communication skills and relationship driven (chameleon without being insincere)
A commitment to customer satisfaction and service above all else (service based selling)
Persistent and determined to get the job done (relentless without being stubborn)
People with a strong desire to succeed (know your "why")
Organized and disciplined (process driven without being robotic)
Must be coachable and able to follow our systems and process (always willing to learn)
Patient and consistent with follow up for leads (steady without being slow)
Salespeople who want to work in a commission based sales environment (someone who wants to "earn" a living)
Willingness to ask for the sale once the right has been earned (not afraid of "no's")
We are an Equal Opportunity Employer (anybody willing to give it their all.)

PLANET FORD - QUICK LANE – HUMBLE
SERVICE ADVISOR
 
Seeking Customer Service Retention and Sales Advisors for our Service Department and 2 High Volume for Quick Lane Service Locations in Humble and Porter, Texas!
 
Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? WE WANT YOU!
 
As a Quick Lane Customer Service Retention and Sales Advisor, it’s more than just a job, it’s a career! You will have the opportunity to join an incredible award-winning organization. We are looking for strong, energetic, motivated, self-starters who are people-focused to help us redefine the car-servicing experience with earning potential up to $80,000 annually. Does this sound like you? Apply now!
 
Responsibilities
The Customer Service Retention and Sales Advisor is the face of our business for our customers and the main point of contact between them and our service technicians. It is their responsibility to serve the customer in a professional manner, addressing their automotive service and maintenance requirements as well as present and sell needed products. It is expected that this person will build rapport with customers, promoting customer satisfaction and long-lasting customer retention.
 
Must have the ability to communicate effectively, and ensure customers receive consistent, timely and accurate information. Possess a strong ability to sell and able to remain calm and handle stressful situations.  Excellent interpersonal skills which demonstrate a customer service-oriented attitude.   Must be able to work with and assist all types of personalities and constituencies.
 
Job Responsibilities

Greet customers promptly and courteously—attitude is everything!
Listen to customers, clearly translating their needs.
Upsell additional services using low pressure, high integrity methods.
Provide accurate repair/maintenance estimates.
Timely and consistent follow up on each repair, keeping customers informed of progress.
Inspect repair quality and ensure all work is complete.
Notify customers when vehicles are ready for pick up.
Review and explain repairs and associated costs with customers.
Handle minor customer concerns and complaints.
Keep Service Manager informed of ALL problems, including potential problems.
Maintain Customer Satisfaction Index (CSI) scores in accordance to the Quick Lane standards.
 
Job Requirements

Must be able to manage in a fast-paced work environment with limited supervision
Positive, friendly attitude, along with a customer service mentality
Must hold a high school diploma or equivalent
Must be a minimum of eighteen years of age
Must have a valid driver's license
Able to lift up to 50 pounds
Able to work on your feet for extended periods of time
All applicants must be able to pass pre-employment testing to include background checks, drug test, credit report, and valid driver license.
 
 
Total Rewards
In order for you to be your best for our customers, you have to be healthy, financially-secure and continue to develop your skills and expand your knowledge. We are committed to helping you achieve these goals through our competitive benefits program!

Aggressive pay with earning potential up to $80,000 annually
5 Day Work Week
401k plans with company matching program for most full-time team members
Health care – medical, dental and vision insurance plans
Life Insurance, short-term and long-term disability plans
Paid holidays
Vacation
Employee discounts on service and cars
Paid training and educational career path tool to assist in career development and growth
Opportunities to join our community service initiatives
Employee referral program with bonus opportunities
Why Planet Ford and Quick Lane Tire and Auto? We offer the advantages that only an award winning, volume selling automotive organization can. We are part of one of the largest Texas’ independent, Top 100 automotive groups in the United States. World Class Automotive operates numerous dealerships and Quick Lane facilities across Texas - which means there are plenty of opportunities for career growth and development. Our competitive pay and benefits, training opportunities, and recognition programs make us an industry leader. To find out more, visit us at: www.planetford59.com
 
 
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