Automotive Receptionist

Planet Lincoln Dallas Love Field - Automotive Receptionist

Planet Lincoln Dallas Love Field is a progressive, luxury-centric, growing dealership focused on delivering a premium customer experience. At Planet Lincoln Dallas Love Field, we offer a work environment that is drastically different from most dealerships and is fostered by strong leadership, teamwork, and professionalism at all levels. We provide paid training and outstanding opportunities for career growth.

Full Job Description

We are seeking a professional, friendly, and customer-focused Automotive Receptionist to join our team. This position serves as the first point of contact for our guests and is responsible for creating a positive first impression of our dealership. The ideal candidate will possess excellent communication skills, a welcoming personality, and a commitment to delivering exceptional customer service.

Responsibilities

• Greet all customers promptly and professionally upon arrival
• Ensure every customer is properly checked in and directed to the appropriate department
• Answer and route incoming phone calls efficiently and courteously
• Maintain a clean, organized, and welcoming reception area
• Assist customers with basic dealership inquiries
• Support showroom and service traffic by accurately documenting customer information
• Coordinate guest arrivals and communicate customer needs to sales and service staff
• Manage multi-line phone systems and direct calls to the appropriate personnel
• Assist with administrative tasks, filing, scanning, and data entry
• Monitor customer waiting areas and ensure a premium guest experience
• Provide professional and courteous interactions with all guests, vendors, and employees
• Support special dealership events and customer appreciation activities
• Maintain dealership standards for customer satisfaction and professionalism

Qualifications

• Previous customer service or receptionist experience preferred
• Excellent verbal and written communication skills
• Friendly, outgoing, and professional demeanor
• Strong organizational and multitasking abilities
• Proficiency with computers and office software
• Dependable attendance and punctuality
• Ability to thrive in a fast-paced environment
• Positive attitude with a team-oriented mindset

What We Offer

• 4-day work week (10-hour shifts), an outstanding pay plan, excellent management support, advancement potential, and true work/life balance
• Medical, Dental, Vision, Life, Disability insurance options
• 401K Plan
• Vacation and Sick time
• Professional Growth and Development Opportunities
• Paid Training
• Employee discounts on vehicle purchases, parts, and service repairs
• Opportunities to join our community service initiatives

We are an equal opportunity employer and prohibit discrimination and harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws, or any other characteristic protected by federal, state, or local laws.